Beyond the tick box checklist: Transforming AML compliance in legal practice

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This article draws on insights from a recent roundtable discussion hosted by Thirdfort and the Law Society, where legal professionals and compliance experts came together to explore the challenges and opportunities in Anti-Money Laundering (AML) compliance. From balancing client expectations to embracing technology, the conversation highlighted actionable strategies for building trust and streamlining AML processes.

Law firms face increasing pressure to strengthen their anti-money laundering (AML) compliance programs to keep up with the evolving regulatory landscape. However, many continue to approach this crucial aspect of their practice as a mere box-ticking exercise (be honest, is this you?), potentially exposing themselves to significant risks and missed opportunities.

The traditional approach to AML compliance has often been characterised by routine form-filling and superficial checks. While this might satisfy basic regulatory requirements, it falls short of providing meaningful protection against sophisticated economic crimes and money laundering.

A curious mind is our key asset in the fight against money laundering, but a tick-box approach stifles curiosity.

Here are some key pitfalls of treating AML compliance as a mere box-ticking exercise:

The Box-Ticking Problem

When compliance becomes a mechanical exercise disconnected from its core purpose, firms risk developing dangerous blind spots. Staff may view it as an administrative burden rather than a critical risk management tool, leading to overlooked warning signs and increased vulnerability to regulatory breaches.

Treating compliance as a separate function, isolated from daily operations, creates inefficiencies and misses opportunities for deeper client understanding. Front-line staff—who interact with clients daily—are best positioned to spot red flags and warning signs. When compliance is siloed, these valuable observations often fail to reach key decision-makers, creating a dangerous disconnect between risk assessment and client reality.

One round-table attendee noted how tick-box mentality can kind firms to potential red flags and undermine their broader compliance goals:

AML compliance isn’t just about forms and boxes—it’s a vital safety check. A tick-box approach not only stifles curiosity but also leaves firms exposed to the very risks they’re trying to mitigate.

What are the pitfalls of box-ticking compliance?

Here are some key pitfalls of treating AML compliance as a mere box-ticking exercise:

  • Increased vulnerability to sophisticated money laundering schemes that exploit predictable compliance patterns

  • Staff fail to think critically beyond predetermined checklist options

  • Staff disengagement and reduced vigilance due to perceiving compliance as bureaucratic burden

  • Missed opportunities to gather valuable intelligence about clients and their business activities

  • Superficial due diligence which does not address the risks

  • Inability to adapt quickly to emerging money laundering threats and techniques

  • Wasted resources on inefficient non risk based processes where resources could be better allocated

  • Damaged client relationships from repetitive, unnecessary information requests

These pitfalls highlight why firms must move beyond simplistic compliance approaches to develop more sophisticated, integrated AML strategies.

Remember why we do AML in the first place

Money laundering enables serious crimes like human trafficking, drug trade, and terrorism by allowing criminals to legitimise their illegal gains. When we remember these human costs, it becomes clear why thorough AML compliance is not just a regulatory requirement but a moral imperative. By taking a more thoughtful and curious approach to AML, legal professionals can play a crucial role in preventing these crimes and protecting society's most vulnerable. As highlighted during the roundtable discussion:

When you remember that money laundering funds crimes like human trafficking and terrorism, it’s clear why AML compliance is more than a regulatory obligation—it’s a moral duty.

Money laundering is a vicious cycle in the criminal world. This cycle perpetuates itself as criminals reinvest laundered money into further illegal activities. Breaking this cycle requires vigilant legal professionals who understand that every transaction they scrutinise could be preventing further criminal enterprises from taking root. When law firms embrace their role as gatekeepers with genuine commitment rather than mere compliance, they become powerful allies in disrupting these criminal networks.

Transforming AML Compliance

Forward-thinking law firms are now recognising that AML compliance should be integrated into their strategic decision-making processes. This means embedding compliance considerations into client onboarding, matter planning, and ongoing relationship management.

A crucial element of this transformation is comprehensive staff training that goes beyond procedural knowledge, to build genuine understanding of risk assessment and client management. Creating a culture where compliance is everyone's responsibility, not just the compliance team's domain, is essential for this strategic shift.

The role of technology in this transformation is vital. Modern AML platforms offer powerful tools for automating routine checks, enabling real-time monitoring, and generating actionable insights from client data. Technology helps firms identify red flags and warnings for high-risk clients early. This technological foundation allows firms to shift from manual processing to strategic analysis and risk-based decision-making.

One roundtable participant shared their views on how technology and training are key:

Compliance isn’t a siloed function—it should be embedded into every aspect of a firm’s operations, from client onboarding to matter management. Technology and training are the linchpins of this transformation.

Choose responsibility over accountability. While accountability suggests passive compliance, responsibility creates active participation and ownership. When we take responsibility, we proactively protect our firm and clients through thorough due diligence and thoughtful risk assessment. This mindset shift—from merely being accountable to taking full responsibility—can revolutionise how firms approach AML compliance.

Client and Matter Risk Assessment

A robust risk assessment framework is the cornerstone of strategic AML compliance, providing the foundation for all other compliance activities. This approach involves developing nuanced criteria for evaluating client and matter risk levels, moving beyond checklist-based assessments, to incorporate multiple interconnected risk factors and contextual analysis. The framework must be thorough yet flexible, allowing for careful consideration of various risk elements while remaining practical. Law firms must implement well-documented processes that consider not just initial risk indicators, but also continuously monitor and adapt to evolving risk profiles throughout the entire duration of the client relationship.

Risk assessment should include a free-form evaluation to allow for detailed qualitative analysis. No two clients and matters can be treated as completely identical or interchangeable in terms of their risk profiles. While there may be common elements, each presents its own unique set of characteristics and potential risk factors that require individual consideration. Having a flexible, case-by-case approach means the full spectrum of risk can be captured.

A New Vision for AML Compliance

Law firms must evolve beyond viewing AML compliance as a mere checklist and embrace it as a strategic business tool. This shift allows firms to deepen client relationships, enhance risk management, and gain a competitive edge.

Through modern technology, comprehensive staff training, and strategic planning, firms can transform compliance from routine paperwork into a valuable process that drives secure business growth.

The most successful firms recognise that effective AML compliance delivers more than regulatory satisfaction—it strengthens their foundation and equips them to navigate today's complex legal landscape.

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