<div><b>We’re on a mission to protect society from fraud and money laundering.</b> We’ve already protected over 2 million people through life’s big transactions, with a core aim to protect 3 million people by the end of 2024. </div><div><br></div><div>Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.</div><div><br></div><div>Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.</div><div><br></div><div>Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.</div><div><br></div><div>Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.</div><div><br></div><div><b style="font-size: 18px;">Customer Support Executive role</b></div><div><br></div><div>This is a great opportunity for a capable and hungry individual who wants to build their career in a customer support role. We envisage this team member would join the consumer team, however, both consumer and client have interchangeable skills &amp; duties.</div><div><br></div><div>The <b>consumer team</b> are contacted by&nbsp;phone, instant chat and email, so excellent communication skills are essential, as well as not being phased by picking up a large volume of enquires each day. Our product is constantly being improved and adapted to the market, so you need to be able to flex as our processes change and become an expert in our app.</div><div><br></div><div>You will be central to continually helping us streamline the customer support process whilst going above and beyond for everyone who interacts with our app. The consumer support team work closely with multiple other teams across the business. As the first point of contact with end users, you will play an integral role in providing feedback to our product team to help build a market leading product.</div><div><br></div><div>The <b>client team</b> focus on giving an outstanding level of service to our clients - primarily law firms, but also other organisations, and we are working hard to onboard more Estate Agents and Accountants. This role demands excellent attention to detail, a professional manner on the phone and great written skills as our main channel for inbound enquiries is via email. You'll not only need to understand our app, but become an expert on interpreting our ID checks so you can share this knowledge with our clients. We don't expect you to have a background in law, but any knowledge or understanding around Anti-Money Laundering and fraud will set you in good stead. This team work closely with Customer Success and Partners to help identify key areas of training for our clients, identify upsell/cross sell opportunities and prevent client churn.</div><div><br></div><div>Our vision is to build our Manchester office into our key client excellence hub where we will grow our customer support, customer success and sales functions.&nbsp;&nbsp;You will be jumping into a fast, dynamic and ambitious culture that prioritises collaboration, openness and continuous learning.</div>

<div><b style="font-size: 18px;">Customer Support Executive role</b></div><div><br></div><div>This is a great opportunity for a capable and hungry individual who wants to build their career in a customer support role. We envisage this team member would join the consumer team, however, both consumer and client have interchangeable skills &amp; duties.</div><div><br></div><div>The <b>consumer team</b> are contacted by&nbsp;phone, instant chat and email, so excellent communication skills are essential, as well as not being phased by picking up a large volume of enquires each day. Our product is constantly being improved and adapted to the market, so you need to be able to flex as our processes change and become an expert in our app.</div><div><br></div><div>You will be central to continually helping us streamline the customer support process whilst going above and beyond for everyone who interacts with our app. The consumer support team work closely with multiple other teams across the business. As the first point of contact with end users, you will play an integral role in providing feedback to our product team to help build a market leading product.</div><div><br></div><div>The <b>client team</b> focus on giving an outstanding level of service to our clients - primarily law firms, but also other organisations, and we are working hard to onboard more Estate Agents and Accountants. This role demands excellent attention to detail, a professional manner on the phone and great written skills as our main channel for inbound enquiries is via email. You'll not only need to understand our app, but become an expert on interpreting our ID checks so you can share this knowledge with our clients. We don't expect you to have a background in law, but any knowledge or understanding around Anti-Money Laundering and fraud will set you in good stead. This team work closely with Customer Success and Partners to help identify key areas of training for our clients, identify upsell/cross sell opportunities and prevent client churn.</div><div><br></div><div>Our vision is to build our Manchester office into our key client excellence hub where we will grow our customer support, customer success and sales functions.&nbsp;&nbsp;You will be jumping into a fast, dynamic and ambitious culture that prioritises collaboration, openness and continuous learning.</div>

Customer Support Executive role

This is a great opportunity for a capable and hungry individual who wants to build their career in a customer support role. We envisage this team member would join the consumer team, however, both consumer and client have interchangeable skills & duties.

The consumer team are contacted by phone, instant chat and email, so excellent communication skills are essential, as well as not being phased by picking up a large volume of enquires each day. Our product is constantly being improved and adapted to the market, so you need to be able to flex as our processes change and become an expert in our app.

You will be central to continually helping us streamline the customer support process whilst going above and beyond for everyone who interacts with our app. The consumer support team work closely with multiple other teams across the business. As the first point of contact with end users, you will play an integral role in providing feedback to our product team to help build a market leading product.

The client team focus on giving an outstanding level of service to our clients - primarily law firms, but also other organisations, and we are working hard to onboard more Estate Agents and Accountants. This role demands excellent attention to detail, a professional manner on the phone and great written skills as our main channel for inbound enquiries is via email. You'll not only need to understand our app, but become an expert on interpreting our ID checks so you can share this knowledge with our clients. We don't expect you to have a background in law, but any knowledge or understanding around Anti-Money Laundering and fraud will set you in good stead. This team work closely with Customer Success and Partners to help identify key areas of training for our clients, identify upsell/cross sell opportunities and prevent client churn.

Our vision is to build our Manchester office into our key client excellence hub where we will grow our customer support, customer success and sales functions.  You will be jumping into a fast, dynamic and ambitious culture that prioritises collaboration, openness and continuous learning.


We’re on a mission to protect society from fraud and money laundering. We’ve already protected over 2 million people through life’s big transactions, with a core aim to protect 3 million people by the end of 2024. 

Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.

Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.

Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.

Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.


Customer Support Executive role

This is a great opportunity for a capable and hungry individual who wants to build their career in a customer support role. We envisage this team member would join the consumer team, however, both consumer and client have interchangeable skills & duties.

The consumer team are contacted by phone, instant chat and email, so excellent communication skills are essential, as well as not being phased by picking up a large volume of enquires each day. Our product is constantly being improved and adapted to the market, so you need to be able to flex as our processes change and become an expert in our app.

You will be central to continually helping us streamline the customer support process whilst going above and beyond for everyone who interacts with our app. The consumer support team work closely with multiple other teams across the business. As the first point of contact with end users, you will play an integral role in providing feedback to our product team to help build a market leading product.

The client team focus on giving an outstanding level of service to our clients - primarily law firms, but also other organisations, and we are working hard to onboard more Estate Agents and Accountants. This role demands excellent attention to detail, a professional manner on the phone and great written skills as our main channel for inbound enquiries is via email. You'll not only need to understand our app, but become an expert on interpreting our ID checks so you can share this knowledge with our clients. We don't expect you to have a background in law, but any knowledge or understanding around Anti-Money Laundering and fraud will set you in good stead. This team work closely with Customer Success and Partners to help identify key areas of training for our clients, identify upsell/cross sell opportunities and prevent client churn.

Our vision is to build our Manchester office into our key client excellence hub where we will grow our customer support, customer success and sales functions.  You will be jumping into a fast, dynamic and ambitious culture that prioritises collaboration, openness and continuous learning.


<li>Take overall responsibility for your part of customer support and helping customers&nbsp;get the most out of Thirdfort.</li><li>Work with the support team to deliver against ambitious targets - 700/500 tickets per month for consumer/client team members.</li><li>Be highly organised and be able to juggle enquiries; seeing ID checks through&nbsp;to completion by raising tickets and callbacks.</li><li>Open and friendly attitude that puts customer service at the heart of everything you do.</li><li>Ability to communicate effectively and persuasively; patience and empathy are essential.</li><li>Located within a reasonable commuting distance to allow for a minimum of two days per week in-person attendance at the Manchester office</li>

You will achieve your mission as our Customer Support Executive by: 

<li>Incredible Customer Support Executives are not easy to find, so we are looking for <b>individuals who love helping people and are keen to grow and develop within our team</b>. In return we will offer learning &amp; development, and the opportunity to work on exciting projects across the business; you are focused on a career in customer support and looking for a company that will help you to hone your skills.</li><li>Be happy to get your hands dirty as the front line of our Thirdfort Support team - in busy periods that is dealing with high volumes of inbound enquiries, and tackling them all with a calm and good humoured approach.</li><li>You’ll want to devour information from our clients &amp; users so that we can make continual improvements to our app journey.</li><li>Understand the&nbsp;key pain points we are solving for our clients.</li><li>You will be hungry to join an epically exciting startup. You’ll get excited about the prospect of rolling your sleeves up and getting stuck in because you recognise the huge opportunity to grow with our Support team.</li><li>1-2 years Customer Support&nbsp;experience is helpful, especially in the start up or&nbsp;tech or legal space. However,&nbsp;we’re open minded and interested in grads or&nbsp;people coming from jobs in other areas who can demonstrate the above skills.</li>

<li>Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that’s why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best.</li><div><br></div><div><b>Our Benefits</b></div><div><br></div><div>We include compensation ranges on our job ads in the spirit of Operating Openly and in an effort to make our interview process more inclusive. We list a range that aligns with our internal banding which is based on varying factors including external benchmarking for our stage and size as a business. In terms of how we decide where an individual fits within the band, we’d take you through the interview process and assess you against our internal performance framework which gives us further clarity. We’ll also have open conversations with you throughout the interview process (starting in the first stage call) so we can be as open as possible about compensation as we understand how important it is to ensure we’re aligned.</div><div><br></div><div>We’ve created our benefits package to reflect Thirdfort’s mission and values. We place a strong focus on&nbsp;<b>Security first</b>&nbsp;given what we do, extending this to our team’s physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work.</div><div><br></div><div><b>When you join Thirdfort, you’ll get immediate access to our flexible employee benefits package that aims to support you across these areas:</b></div><div><br></div><li>Compensation - £25,000 annual salary (dependant on experience)</li><li>Share options for all employees</li><li>Enhanced parental leave</li><li>Customisable wellness budget and £250 WFH Budget</li><li>Up to 30 days Working from Abroad</li><li>Uncapped holiday</li><li>Enhanced sick leave</li><li>Private healthcare with our provider, AXA</li><li>Regular company and team socials</li><li>Uncapped budget for personal development</li><li>Share options for all employees</li><li>Regular company and team socials</li><li>Enhanced employer matching pension scheme with salary sacrifice options</li><li>Access to our Cycle to Work scheme and our Electric Car Scheme</li>

<div><b>We’re on a mission to protect society from fraud and money laundering.</b> We’ve already protected over 2 million people through life’s big transactions, with a core aim to protect 3 million people by the end of 2024. </div><div><br></div><div>Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.</div><div><br></div><div>Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.</div><div><br></div><div>Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.</div><div><br></div><div>Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.</div><div><br></div><div><b>Engineering at Thirdfort</b></div><div><br></div><div>At Thirdfort, we’re working to build an outstanding engineering culture that empowers our team to do their best work. We have a culture which cultivates an honest and open environment, where everyone’s opinions are heard and valued.</div><div>We are looking for a Lead Software Engineer to join our Consumer Experience team within the Engineering function and drive forward our backend for frontend as well as represent consumer experience engineering across the function. The platform is cloud hosted with a JSON REST API backend (primarily GO), microservices architecture and cryptographically secure sensitive data storage.</div><div>Our Product and Tech teams are remote first and so this individual can be based anywhere in the UK. This does not mean though that our remote first team aren’t welcome in our offices as we value the times when we can come together in person. Ultimately we trust our team to work in the way that suits them best.</div>

<div><b>Engineering at Thirdfort</b></div><div><br></div><div>At Thirdfort, we’re working to build an outstanding engineering culture that empowers our team to do their best work. We have a culture which cultivates an honest and open environment, where everyone’s opinions are heard and valued.</div><div>We are looking for a Lead Software Engineer to join our Consumer Experience team within the Engineering function and drive forward our backend for frontend as well as represent consumer experience engineering across the function. The platform is cloud hosted with a JSON REST API backend (primarily GO), microservices architecture and cryptographically secure sensitive data storage.</div><div>Our Product and Tech teams are remote first and so this individual can be based anywhere in the UK. This does not mean though that our remote first team aren’t welcome in our offices as we value the times when we can come together in person. Ultimately we trust our team to work in the way that suits them best.</div>

Engineering at Thirdfort

At Thirdfort, we’re working to build an outstanding engineering culture that empowers our team to do their best work. We have a culture which cultivates an honest and open environment, where everyone’s opinions are heard and valued.
We are looking for a Lead Software Engineer to join our Consumer Experience team within the Engineering function and drive forward our backend for frontend as well as represent consumer experience engineering across the function. The platform is cloud hosted with a JSON REST API backend (primarily GO), microservices architecture and cryptographically secure sensitive data storage.
Our Product and Tech teams are remote first and so this individual can be based anywhere in the UK. This does not mean though that our remote first team aren’t welcome in our offices as we value the times when we can come together in person. Ultimately we trust our team to work in the way that suits them best.


We’re on a mission to protect society from fraud and money laundering. We’ve already protected over 2 million people through life’s big transactions, with a core aim to protect 3 million people by the end of 2024. 

Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.

Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.

Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.

Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.


Engineering at Thirdfort

At Thirdfort, we’re working to build an outstanding engineering culture that empowers our team to do their best work. We have a culture which cultivates an honest and open environment, where everyone’s opinions are heard and valued.
We are looking for a Lead Software Engineer to join our Consumer Experience team within the Engineering function and drive forward our backend for frontend as well as represent consumer experience engineering across the function. The platform is cloud hosted with a JSON REST API backend (primarily GO), microservices architecture and cryptographically secure sensitive data storage.
Our Product and Tech teams are remote first and so this individual can be based anywhere in the UK. This does not mean though that our remote first team aren’t welcome in our offices as we value the times when we can come together in person. Ultimately we trust our team to work in the way that suits them best.


<li>Lead on our strategy to enhance consumer API written in Go, acting as a technical lead within the team.</li><li>Mentor and elevate other engineers, as well as championing the consumer experience team across the engineering function and liaising with the wider organisation including Product, Design and Consumer Support to aid development of our product.</li><li>Factor in security and privacy when crafting solutions and reviewing other engineers’ Pull Requests</li><li>Pragmatically suggest and implement solutions to immediate problems but consider the long-term implications of decisions with a view to ensure there is manageable amount and complexity of technical debt.</li><li>Role-model quality and encourage the rest of the department to embody this.</li>

<li>Has experience with / understands the core concepts of: </li><li>Has significant experience building responsive, performant APIS apps with modern frameworks while collaborating closely with consumers</li><li>Cloud-based applications</li><li>Modern Backend Languages (Experience with Go or strong desire to learn are a must)</li><li>Modern CI/CD pipelines</li><li>Relational and non-relational databases</li><li>Has enabled and maintained 3rd party API integrations</li><li>Can independently &amp; collaboratively craft testable solutions for backend features</li><li>Has experience working with both greenfield and legacy projects, identifying bottlenecks and suggesting improvements</li><li>Has worked effectively in a team with product owners, designers and other stakeholders</li><li>Cares deeply code quality of backend platforms and knows how to feedback to design with these in mind</li><li>Can communicate complex topics with stakeholders of varying technical ability and can generate buy in for new concepts</li><li>Has worked with internal APIs and understands how to influence teams building services the platform relies on</li><li>Has built and maintained tests suites for unit and integration tests</li><div><br></div><div><i><b>Studies show that women and other less represented groups are less likely to apply for roles unless they meet every requirement. We believe in building a diverse team, valuing different skills and experiences and so if you don’t think you have all the requirements listed here but feel this could be a role and environment you’d thrive in, we would still love for you to apply.</b></i></div>

<li>Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that’s why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best.</li><div><br></div><div><b>Our Benefits:</b></div><div><br></div><div>We include compensation ranges on our job ads in the spirit of Operating Openly and in an effort to make our interview process more inclusive. We list a range that aligns with our internal banding which is based on varying factors including external benchmarking for our stage and size as a business. In terms of how we decide where an individual fits within the band, we’d take you through the interview process and assess you against our internal performance framework which gives us further clarity. We’ll also have open conversations with you throughout the interview process (starting in the first stage call) so we can be as open as possible about compensation as we understand how important it is to ensure we’re aligned.</div><div><br></div><div>We’ve created our benefits package to reflect Thirdfort’s mission and values. We place a strong focus on Security first given what we do, extending this to our team’s physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work.</div><div><br></div><div><b>When you join Thirdfort, you’ll get immediate access to our flexible employee benefits package that aims to support you across these areas:</b></div><div><br></div><li>Compensation - £80K- £100K p.a. base salary</li><li>Share options for all employees</li><li>Flexible Working Hours</li><li>Enhanced parental leave</li><li>Customisable wellness budget and £250 WFH Budget</li><li>Up to 30 days Working from Abroad</li><li>Uncapped holiday</li><li>Enhanced sick leave</li><li>Private healthcare with our provider, AXA</li><li>Regular company and team socials</li><li>Uncapped budget for personal development</li><li>Share options for all employees</li><li>Regular company and team socials</li><li>Enhanced employer matching pension scheme with salary sacrifice options</li><li>Access to our Cycle to Work scheme and our Electric Car Scheme</li>

<div><b>We’re on a mission to protect society from fraud and money laundering.</b> We’ve already protected over 2 million people through life’s big transactions, with a core aim to protect 3 million people by the end of 2024. </div><div><br></div><div>Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.</div><div><br></div><div>Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.</div><div><br></div><div>Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.</div><div><br></div><div>Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.</div><div><br></div><div><span style="font-size: 24px;">RevOps Manager at Thirdfort</span></div><div><br></div><div>We are looking for an excellent Revenue Operations manager to maximise value across our sales pipeline and client portfolio.</div><div>This role will own and implement the strategy for the RevOps tech stack and partner with the Commercial leaders to design and implement processes as well as driving performance through surfacing data led insights and analyses.</div><div><br></div><div>Sitting in the Finance &amp; Analytics team this role will report in to the Senior Commercial Finance Manager and will work closely with both Finance and Analytics giving direct access to the data pipeline to provide best in class analysis and reporting to support the full Commercial team.</div><div><br></div><div>If you have experience in leading and implementing Salesforce strategy, a passion for designing and implementing slick processes and an inquisitive and proactive nature to understand underlying performance drivers then this role could definitely be for you.</div><div><br></div><div>For this role, we would love this person to be able to join us in our offices a couple of times a week as being together as a team is valuable for us but ultimately, we trust our team to decide what works best for them.</div>

<div><span style="font-size: 24px;">RevOps Manager at Thirdfort</span></div><div><br></div><div>We are looking for an excellent Revenue Operations manager to maximise value across our sales pipeline and client portfolio.</div><div>This role will own and implement the strategy for the RevOps tech stack and partner with the Commercial leaders to design and implement processes as well as driving performance through surfacing data led insights and analyses.</div><div><br></div><div>Sitting in the Finance &amp; Analytics team this role will report in to the Senior Commercial Finance Manager and will work closely with both Finance and Analytics giving direct access to the data pipeline to provide best in class analysis and reporting to support the full Commercial team.</div><div><br></div><div>If you have experience in leading and implementing Salesforce strategy, a passion for designing and implementing slick processes and an inquisitive and proactive nature to understand underlying performance drivers then this role could definitely be for you.</div><div><br></div><div>For this role, we would love this person to be able to join us in our offices a couple of times a week as being together as a team is valuable for us but ultimately, we trust our team to decide what works best for them.</div>

RevOps Manager at Thirdfort

We are looking for an excellent Revenue Operations manager to maximise value across our sales pipeline and client portfolio.
This role will own and implement the strategy for the RevOps tech stack and partner with the Commercial leaders to design and implement processes as well as driving performance through surfacing data led insights and analyses.

Sitting in the Finance & Analytics team this role will report in to the Senior Commercial Finance Manager and will work closely with both Finance and Analytics giving direct access to the data pipeline to provide best in class analysis and reporting to support the full Commercial team.

If you have experience in leading and implementing Salesforce strategy, a passion for designing and implementing slick processes and an inquisitive and proactive nature to understand underlying performance drivers then this role could definitely be for you.

For this role, we would love this person to be able to join us in our offices a couple of times a week as being together as a team is valuable for us but ultimately, we trust our team to decide what works best for them.


We’re on a mission to protect society from fraud and money laundering. We’ve already protected over 2 million people through life’s big transactions, with a core aim to protect 3 million people by the end of 2024. 

Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.

Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.

Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.

Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.


RevOps Manager at Thirdfort

We are looking for an excellent Revenue Operations manager to maximise value across our sales pipeline and client portfolio.
This role will own and implement the strategy for the RevOps tech stack and partner with the Commercial leaders to design and implement processes as well as driving performance through surfacing data led insights and analyses.

Sitting in the Finance & Analytics team this role will report in to the Senior Commercial Finance Manager and will work closely with both Finance and Analytics giving direct access to the data pipeline to provide best in class analysis and reporting to support the full Commercial team.

If you have experience in leading and implementing Salesforce strategy, a passion for designing and implementing slick processes and an inquisitive and proactive nature to understand underlying performance drivers then this role could definitely be for you.

For this role, we would love this person to be able to join us in our offices a couple of times a week as being together as a team is valuable for us but ultimately, we trust our team to decide what works best for them.


<li>Building on our current Commercial tech stack by taking ownership of the strategy and architecture for Salesforce and integrations with other tooling (incl. Hubspot &amp; Zendesk), ensuring these are optimised for efficiency, data capture and reporting.</li><li>Own and deliver commercial management information reporting, holding Commercial leaders to account against targets and helping them understand their performance.</li><li>Design and implement process improvements across Commercial (and later Tech) functions that improve performance and surface insights.</li><li>Manage sales funnel reporting and use data driven insights to optimise go to market strategies.</li><li>Partner with Commercial leaders to support them in exceeding their targets by providing data driven insights on performance and identifying threats and opportunities to their team’s performance.</li>

You will achieve your mission as our RevOps manager by: 

<li>Experience in RevOps from a B2B Saas Environment including Systems design &amp; administration of Salesforce (required), Hubspot (desired) and Gong (desired)</li><li>Experience in Commercial process design and implementation that ensures efficient and effective data capture for analysis and reporting</li><div><br></div><div>Proactive and inquisitive mindset to:</div><li>Understand drivers of performance</li><li>Deep dive into data to identify trends, threats and opportunities</li><li>Build reporting that is meaningful and impactful for leaders to make better decisions</li><div><br></div><div>Excellent communication skills to:</div><li>Manage and partner with commercial stakeholders by building excellent relationships</li><li>Ability to translate data, reporting and insights into actionable outcomes and communicate these in a clear way</li><div><br></div><div><b>Studies show that women and other less represented groups are less likely to apply for roles unless they meet every requirement. We believe in building a diverse team, valuing different skills and experiences and so if you don’t think you have all the requirements listed here but feel this could be a role and environment you’d thrive in, we would still love for you to apply</b></div>

You may be right for this role if you have: 

<li>Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that’s why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best.</li><div><br></div><div><b>Our Benefits</b></div><div><br></div><div>We include compensation ranges on our job ads in the spirit of Operating Openly and in an effort to make our interview process more inclusive. We list a range that aligns with our internal banding which is based on varying factors including external benchmarking for our stage and size as a business. In terms of how we decide where an individual fits within the band, we’d take you through the interview process and assess you against our internal performance framework which gives us further clarity. We’ll also have open conversations with you throughout the interview process (starting in the first stage call) so we can be as open as possible about compensation as we understand how important it is to ensure we’re aligned.</div><div><br></div><div>We’ve created our benefits package to reflect Thirdfort’s mission and values. We place a strong focus on&nbsp;<b>Security first</b>&nbsp;given what we do, extending this to our team’s physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work.</div><div><br></div><div><b>When you join Thirdfort, you’ll get immediate access to our flexible employee benefits package that aims to support you across these areas:</b></div><div><br></div><li>Compensation - £55K- £70K p.a. base salary</li><li>Share options for all employees</li><li>Flexible Working Hours</li><li>Enhanced parental leave</li><li>Customisable wellness budget and £250 WFH Budget</li><li>Up to 30 days Working from Abroad</li><li>Uncapped holiday</li><li>Enhanced sick leave</li><li>Private healthcare with our provider, AXA</li><li>Regular company and team socials</li><li>Uncapped budget for personal development</li><li>Share options for all employees</li><li>Regular company and team socials</li><li>Enhanced employer matching pension scheme with salary sacrifice options</li><li>Access to our Cycle to Work scheme and our Electric Car Scheme</li>

Make your mark at Thirdfort

Job listing

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Revenue Operations Manager