People Associate

Full-time | People | London

Job Description

We’re on a mission to protect society from fraud and money laundering. Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.

Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.

Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions.

Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.

Over 1500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $25m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.

We're looking for a detail-oriented and proactive People Associate to join our People & Talent team in driving excellence in our people operations and workplace experience.

This is an exciting opportunity to:

- Own and enhance our people operations processes, ensuring smooth delivery of key employee lifecycle events
- Drive engagement through creative social and cultural initiatives that bring our dispersed team together
- Make a direct impact on our company culture by managing workplace operations and creating memorable team experiences

As this role is in part managing our London Office, this role will be 3-4 days per week in the office.

You will achieve your mission as our People Associate by:

  • Owning our people operations rhythms: Coordinating various People processes including onboarding, offboarding, payroll and helpdesk management
  • Administration: Maintaining our key People tools (Hibob, Lattice) to ensure upkeep of records and data accuracy. Conducting regular audits of people activities to ensure compliance
  • Supporting People processes: Working closely with our People Partners to support the delivery of key employee lifecycle initiatives, including mission reflections, compensation reviews & company surveys
  • Reporting: Support our People Partners and CPO in creating regular reporting across People & Talent
  • Culture and engagement: Own our Social & Engagement calendar ensuring we’re delivery an inclusive, engaging and fun calendar of social, DEI and wellbeing initiatives for our dispersed team. This will include owning key company events and socials, including company offsites and large events like the Christmas party

  • Managing day-to-day office operations, including:
  • Managing the workplace environment in London, coordinating with building management and the team
  • Ensuring offices are well-stocked
  • Managing and welcoming visitors
  • Leading office socials and events
  • You may be right for this role if you:

  • Have 1-2 years experience working in a People team in a fast-growth business
  • Are organized, and pride yourself on your attention to detail - especially important managing all our employee records + payroll information
  • Like working with data to identify insights and trends
  • Are a good communicator and can communicate at a variety of levels, as you’ll often be the face of the people team to the business
  • Have a high level of emotional intelligence, and can see different perspectives and understand how your emotions and behavior can affect those around you

  • Studies show that women and other less represented groups are less likely to apply for roles unless they meet every requirement. We believe in building a diverse team, valuing different skills and experiences and so if you don’t think you have all the requirements listed here but feel this could be a role and environment you’d thrive in, we would still love for you to apply. 

    Life at Thirdfort:

  • Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that’s why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best.

  • Our Benefits:
  • We’ve created our benefits package to reflect Thirdfort’s mission and values. We place a strong focus on Security first given what we do, extending this to our team’s physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work.

  • When you join Thirdfort, you’ll get immediate access to our flexible employee benefits package that aims to support you across these areas:
  • Compensation - £29-35K p.a. base salary
  • Flexible Working Hours
  • Enhanced parental leave
  • Customisable wellness budget and £250 WFH Budget
  • Up to 30 days Working from Abroad
  • Uncapped holiday
  • Enhanced sick leave
  • Private healthcare with our provider, AXA
  • Regular company and team socials
  • Uncapped budget for personal development
  • Share options for all employees
  • Regular company and team socials
  • Enhanced employer matching pension scheme with salary sacrifice options
  • Access to our Cycle to Work scheme

  • We’re committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We’re purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're a curious, kind individual who takes ownership, you'll be a great Thirdforter.

    If you require any reasonable adjustments during the application or interview process, please let your dedicated Talent Manager know and we’ll do our best to accommodate.